Describes how protected health information regarding Reliance Health members may be used and disclosed. It also provides instructions on how members can gain access to their records.
Describes how protected health information regarding members of Supportive Housing & Outreach to Homeless programs may be used and disclosed. It also provides instructions on how members of these programs can gain access to their records.
For questions regarding privacy practices, please contact our Privacy/Compliance Officer at (860) 887-6536 or send us a message.
If a Reliance Health member of a program funded by the Connecticut Department of Mental Health & Addiction Services (DMHAS) believes their rights have been violated or denied by Reliance Health, this guide outlines how (s)he can file a grievance.
If a Reliance Health member of a program funded by the Department of Developmental Services (DDS) believes their rights have been violated or denied by Reliance Health, this guide outlines how (s)he can file a grievance.
If a member who is served by Reliance Health Outpatient Services and Medication Management believes their rights have been violated or denied by Reliance Health, this guide outlines how (s)he can file a grievance.
If a person believes their rights have been violated or denied by a program funded by the Connecticut Department of Mental Health & Addiction Services (DMHAS) program, this policy outlines the CT DMHAS Grievance Procedure.
Reliance Health complies with applicable Connecticut and Federal laws and does not discriminate based on race, color, ethnic background, ancestry, national origin, religion, creed, veteran status, sex, gender, gender identity or expression, marital status, sexual orientation, age, genetic information, legal source of income, visual impairment, or physical, mental health, or intellectual disability. Reliance Health does not exclude people or treat them differently because of race, color, ethnic background, ancestry, national origin, religion, creed, veteran status, sex, gender, gender identity or expression, marital status, sexual orientation, age, genetic information, legal source of income, visual impairment, or physical, mental health, or intellectual disability.
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
For questions regarding grievances, please contact our Consumer Rights Officer at (860) 887-6536 ext. 275 or send us a message.